Frequently Asked Questions2022-06-09T16:25:58-05:00

You’ve got questions, we’ve got answers.

What are your hours?2023-08-29T14:45:09-05:00

Our hours vary by store. Many are open late—even 24 hours—and on the weekends. To find your nearest location and its hours, please visit our locations page.

What kinds of checks can I cash?2022-06-07T13:04:24-05:00

We provide the convenience of cashing of all types of checks including: Payroll, Tax Refunds, Treasury Benefits, Insurance, Business, Commercial, and more. All you need is a valid photo ID, and we’ll take care of the rest!

What do I need in order to cash a check?2022-06-07T13:04:32-05:00

All you need to bring with you (besides the check!) is an acceptable photo identification such as a driver’s license, state ID, or passport.

Can I get my money directly deposited onto a debit card?2022-06-07T13:04:36-05:00

Sure! Visit your local CheckChangers to purchase a prepaid debit card. We are always here to assist you.

Do you charge a fee for your direct deposit service?2022-06-07T13:04:17-05:00

Nope! There is no fee associated with our SecureCheckâ„¢ direct deposit service.

How can I avoid going to the DMV?2022-06-07T13:06:40-05:00

Avoid long lines and wait times at the DMV and come by any of our locations instead! We will help you with titles, instant license plates, renewals, city stickers, and more. At our Phoenix and Mesa locations, we now issue drivers licenses and exams!

I am selling my car. Can you help transfer the title to the new owner?2022-06-07T13:06:49-05:00

Without a doubt! Whether you are selling your car or passing it on to a friend or family member, we can help transfer the title to the new owner without the hassle of going to the DMV! Simply bring the title, your ID, and proof of residency and we’ll make sure the proper paperwork is signed and filed to complete the title transfer process. And if you are buying a car, the process is the same! Just bring in the proper documents and we’ll have you on the road in no time.

Do I need to schedule a road test ahead of time?2023-08-29T14:39:25-05:00

We strongly encourage our customers to schedule a driving test ahead of time, because we cannot guarantee availability otherwise. Click here to set up an appointment! While road tests are by appointment, written and vision exams are walk-in only and can be taken any time.

Do I have to pay to take my road exam?2023-08-29T14:39:14-05:00

We charge a $25 deposit for road exams, which is paid when you schedule your appointment. However, once you pass that money is applied towards towards the total cost of obtaining your driver’s license.

How many times can I take the written driver’s license test? Is there a limit?2023-08-29T14:39:48-05:00

You can take the written portion of the test as many times as you need in order to pass. We suggest reading the AZ Driver License Manual and taking these practice tests in order to prepare.

I need to update my driver’s license picture. Can you do that?2023-08-29T14:39:36-05:00

Yes, all of our Arizona locations can process picture updates.

Need more help? Don’t hesitate to contact us.

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